Offshore Business Processing - Melbourne

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  • +8Years
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Company name
Offshore Business Processing
Suite 456 585 Little Collins Street Melbourne, VIC 3000, Melbourne, VIC, Australia
Contact number
Working hours
  • Monday: 09:00 - 17:00
  • Tuesday: 09:00 - 17:00
  • Wednesday: 09:00 - 17:00
  • Thursday: 09:00 - 17:00
  • Friday: 09:00 - 17:00
  • Saturday: Closed
  • Sunday: Closed
Company manager Maryann Farrugia
Establishment year 2012
Employees 201-500
Company description
Offshore outsourcing has become a strategic move for many companies looking to optimize their operations and reduce costs. By relocating office jobs to countries with lower labor costs but comparable expertise, businesses can maintain or even improve their service quality while focusing on core activities. Offshore Business Processing (OBP) is one such company that specializes in providing offshore outsourcing solutions.

Data Entry
Offshore Business Processing (OBP) provides top-tier data entry services by utilizing the latest technology and employing highly educated and experienced data entry professionals. Accurate data entry and management are crucial to a company’s core operations and overall success. By outsourcing these functions, businesses can enhance workflow efficiency and  
Show more boost employee productivity.

OBP provides a comprehensive array of small business accounting solutions, from basic tasks like accounts receivable, accounts payable, and payroll processing to more complex activities such as financial statement preparation and tax records management. Our team comprises finance specialists and accountants trained to international standards. We handle financial accounting processes for small businesses and conduct thorough financial analyses, offering cost-saving solutions to enhance your business success.

Call Center
We believe that customer satisfaction is at the heart of every successful business. Offshore Business Processing is a well-established and recognized provider in the contact center outsourcing industry. We leverage our extensive experience and expertise to deliver superior BPO and call center services to our international clients who choose to outsource their customer service. Our experts possess specialized industry experience in answering services and supporting clients who prefer to outsource their call centers to focus on core operations. By delivering exceptional customer care, we strive to exceed client expectations at every opportunity.

IT Solutions
OBP offers offshore IT solutions and services tailored to the evolving landscape of internet technology and the business requirements of our clients. While numerous companies opt for offshore IT solutions or outsourcing specific IT tasks, some hesitate to engage BPO firms for their IT needs due to apprehension. OBP aimed to overcome this skepticism by instituting a recruitment process wherein all IT job candidates undergo thorough interview assessments to ensure the selection of top-tier IT specialists for our clients.

Cargowise Helpdesk
Offshore Business Processing simplifies access to comprehensive CargoWise support globally. We assist CargoWise users worldwide in maximizing system utilization and expanding capabilities with valuable components. Our CargoWise Helpdesk offers prompt resolution of any system issues, supported by a team proficient in troubleshooting and educating businesses on CargoWise functionalities. Our highly trained and WiseTech-certified staff ensure top-notch assistance quality. With our helpdesk, save time and boost productivity in your operations. Trust us to maintain your CargoWise effectively and efficiently.

Cargowise Training

OBP is a certified CargoWise Service Partner, renowned for offering outsourced services within the freight and logistics sector. As a participant in this program, we actively contribute to the support and management of global logistics providers and their utilization of the CargoWise system. Our Service Professionals have met all requirements set by WiseTech Global, achieving the highest certification level as CargoWise Certified Professionals.

Cargowise Workflow & PAVE
CargoWise PAVE (Productivity and Visualization Engine) elevates our current workflow templates and processes. Our team continually strives to surpass expectations, elevating your business and customer focus to new heights with finite capacity scheduling of operations. Through Workflow and PAVE, our business can achieve greater speed and accuracy, enabling us to deliver top-quality service or outputs to our customers and clients.

Managed Services
With Fully Managed Service, you retain complete visibility and control, alleviating concerns regarding facilities, operations, training, and regulations. Access a skilled, dedicated, and budget-friendly workforce with expertise across various specialties to realize tangible enhancements and cost efficiencies for your business.

By leveraging OBP's services, companies can streamline their operations, reduce costs, and focus more on strategic initiatives. The expertise provided by OBP ensures that businesses can maintain high standards while benefiting from the efficiencies of offshore outsourcing.
Products & Services (3)
  • Cargowise Training Our CargoWise One training program provides numerous advantages for both your staff and business. OB...
  • Cargowise Helpdesk As a WiseTech Service Partner with the most amount of CargoWise Certified Consultants in one company...
  • Cargowise Workflow & PAVEOBP helps you manage, automate processes and supercharge its productivity through Cargowise One comp...


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