About the product
Many commercial websites are let down by clunky handling of the business session the customer is trying to navigate. This wasn’t so much of a problem when the internet was a cute novelty – but today it is the core function for interacting with your customers. When a new visitor or potential customer finds it difficult to perform a simple transaction – like registering, for example – they will just go somewhere else, and probably not come back for many years.
You need to see dysfunctional websites for what they are – bad customer service!
If you are a monopoly, you might get away with it, but for most businesses, bad customer service can be fatal.
When we test web sites, we don’t just scan them for broken links and keywords. We sit down in front of them, use them, and assess how well they perform their fundamental mission. We then give you a report and make recommendations. In most cases for a fixed price.
You need to see dysfunctional websites for what they are – bad customer service!
If you are a monopoly, you might get away with it, but for most businesses, bad customer service can be fatal.
When we test web sites, we don’t just scan them for broken links and keywords. We sit down in front of them, use them, and assess how well they perform their fundamental mission. We then give you a report and make recommendations. In most cases for a fixed price.
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